Privacy Policy

P&J Lifestyle Limited is committed to protecting the privacy and security of your personal

information. This Privacy Policy describes how we collect, use, and disclose information when you use

our website https://zove.ch/ ("Site") and the choices you have associated with that information.

1. Information collection and use

We may collect several types of information from and about users of our Site, including:

Personal Information: such as name, email address, mailing address, phone number, and payment

information, provided voluntarily when you interact with our Site, such as when you register, make

purchases, or subscribe to newsletters.

Usage Data: information about how you interact with our Site, including your IP address, browser

type, operating system, referral URLs, pages visited, and timestamps.

We use this information to:

Process and fulfill your orders.

Personalize your shopping experience and improve our products and services.

Communicate with you about your orders, account, and promotions.

2. Log Data

We automatically collect certain information when you access and use our site. This may include

information such as your device's Internet Protocol (IP) address, browser type, browser version, the

pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and

other statistics.

3. Cookies

Our site uses "cookies" to enhance your user experience. Cookies are small files placed on your

device's hard drive that enable the Site's systems to recognize your browser and capture and

remember certain information. You can choose to disable cookies through your browser settings;

however, disabling cookies may affect your ability to access certain features of the Site.

4. Third-Party Services

We may use third-party services, such as analytics providers and payment processors, to assist us in

analyzing how our site is used and processing payments. These third parties may have access to your

personal information only to perform these tasks on our behalf and are obligated not to disclose or

use it for any other purpose.

5. Security

We are committed to ensuring that your information is secure. We have implemented appropriate

technical and organizational measures to safeguard the information we collect. However, please note

that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot

guarantee absolute security.

6. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal

information from children under 13. If you are a parent or guardian and believe that your child has

provided us with personal information, please contact us so that we can delete the information.

7. Changes to This Privacy PolicyWe reserve the right to update or change our Privacy Policy at any time. Any changes will be posted

on this page with a revised effective date. We encourage you to review this Privacy Policy periodically

for any updates or changes. Your continued use of the Site after we post any modifications to the

and be bound by the modified Privacy Policy.

Welcome to P&J Lifestyle Limited! These terms and conditions outline the rules and regulations for

the use of P&J Lifestyle Limited's Website, located at https://zove.ch/.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use

P&J Lifestyle Limited if you do not agree to take all of the terms and conditions stated on this page.

Intellectual Property

Unless otherwise stated, P&J Lifestyle Limited and/or its licensors own the intellectual property

rights for all material on P&J Lifestyle Limited. All intellectual property rights are reserved. You may

access this from P&J Lifestyle Limited for your own personal use subject to restrictions set in

these terms and conditions.

You must not:

Republish material from P&J Lifestyle Limited

Sell, rent or sub-license material from P&J Lifestyle Limited

Reproduce, duplicate or copy material from P&J Lifestyle Limited

Redistribute content from P&J Lifestyle Limited

Restrictions

You are specifically restricted from all of the following:

Publishing any website material in any other media

Selling, sublicensing, and/or otherwise commercializing any Website material

Publicly performing and/or showing any website material

Using this Website in any way that is or may be damaging to this Website

Using this Website in any way that impacts user access to this Website

Using this Website contrary to applicable laws and regulations, or in any way may cause harm to the

Website, or to any person or business entity

Engaging in any data mining, data harvesting, data extracting, or any other similar activity in relation

to this website

Certain areas of this website are restricted from being accessed by you and P&J Lifestyle Limited

may further restrict access by you to any areas of this Website, at any time, in absolute discretion.

Any user ID and password you may have for this website are confidential and you must maintain

confidentiality as well.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and

conditions relating to our website and the use of this website. Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury;

limit or exclude our or your liability for fraud or fraudulent misrepresentation;

limit any of our or your liabilities in any way that is not permitted under applicable law; or

exclude any of our or your liabilities that may not be excluded under applicable law.The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are

subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including

liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge,

we will not be liable for any loss or damage of any nature.

Governing Law

These terms and conditions are governed by and constructed in accordance with the laws of Cyprus and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Shipping Policy:

At P&J Lifestyle Limited, we are committed to providing you with a seamless shopping experience.

This Shipping Policy outlines our procedures regarding the shipment of your purchases.

Shipping Methods:We offer a variety of shipping methods to accommodate your needs:

Standard Shipping: Delivery typically takes [X] to [Y] business days.

Expedited Shipping: Delivery typically takes [X] business days.

Express Shipping: Delivery typically takes [X] business days.

Please note that shipping times may vary depending on your location and product availability.

Delivery Time:Delivery times are estimated based on the shipping method selected and the

destination address. While we strive to deliver your order promptly, please understand that

unforeseen circumstances such as weather conditions or carrier delays may affect delivery times.

Shipping Costs:Shipping costs are calculated based on the shipping method selected, the weight and

dimensions of the items in your order, and the destination address. Shipping costs will be displayed at

checkout before you complete your purchase.

Free Shipping: We offer free standard shipping on orders over [89] euros within [Europe ].

Shipping Promotions: From time to time, we may offer shipping promotions or discounts. Please refer

to our website or promotional materials for more information.

International Shipping:We ship to select international destinations. International shipping costs and

delivery times may vary depending on the destination country and customs regulations. Please note

that additional customs duties, taxes, or fees may apply, which are the responsibility of the recipient.

Tracking Orders:Once your order has been processed and shipped, you will receive a shipping

confirmation email containing tracking information. You can use this tracking information to monitor

the status of your shipment and estimate the delivery date.If you have any questions or concerns

about your order or shipping, please don't hesitate to contact our customer support team. We are

here to assist you and ensure that your shopping experience with P&J Lifestyle Limited is enjoyable

and stress-free.

Return and Refund Policy:

We want you to be completely satisfied with your purchase from P&J Lifestyle Limited

reason you are not entirely satisfied with your purchase, we're here to help.

1. Eligibility:

To be eligible for a return, your item must be unused and in the same condition that you received it. It

must also be in the original packaging.

Several types of goods are exempt from being returned, including perishable goods such as food,

flowers, newspapers, or magazines, intimate or sanitary goods, hazardous materials, or flammable

liquids or gases.

2. Return Procedure:To initiate a return, please contact our customer service team within 14 days of

receiving your item to obtain a Return Merchandise Authorization (RMA) number. Returns will not be

accepted without an RMA number.

Once you have received your RMA number, securely package the item(s) you wish to return, including

all original packaging and accessories, and ship them to the address provided with your RMA number.

3. Refund Process:

Upon receipt of the returned item(s), we will inspect them and notify you that we have received your

returned item(s). We will immediately notify you of the status of your refund after inspecting the

item(s).

If your return is approved, we will initiate a refund to your original method of payment. You will

receive the credit within a certain amount of days, depending on your card issuer's policies.

4. Exchanges:

If you wish to exchange an item for a different size, color, or product, please contact our customer

service team to arrange for an exchange. Exchanges are subject to availability.

If the item you wish to exchange is of greater or lesser value than the original item, we will process

either a partial refund or invoice you for the difference in price.

5. Non-Returnable Items:

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants),

custom products (such as special orders or personalized items), and personal care goods (such as

beauty products or intimate apparel).

6. Shipping Costs:

Shipping costs associated with the return of the item(s) will be the responsibility of the customer,

except in cases where the return is due to an error on our part (eg, incorrect or defective item).

7. Damaged or Defective Items:

In the unlikely event that your item arrives damaged or defective, please contact our customer

service team immediately to arrange for a replacement or refund.

8. Refund Policy Changes:

We reserve the right to modify our return and refund policy at any time without prior notice. Any

Changes will be effective immediately upon posting the updated policy on our website.

If you have any questions about our return and refund policy, please contact our customer service

team for assistance.